Aurelian

aurelian.io

Aurelian is a leading Voice AI platform for public safety, automating non-emergency calls to enhance the efficiency of emergency communication centers (ECCs). By leveraging advanced conversational AI, Aurelian routes callers, triages emergencies, and collects vital information for Computer-Aided Dispatch (CAD) reports in real-time. The platform addresses the high turnover and burnout issues faced by dispatchers by allowing them to focus solely on true emergencies, thus improving overall service quality. With multilingual support and customizable features, Aurelian is designed to meet the unique needs of various agencies, making it a scalable solution in the public safety sector.