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(Customer Service)

Sales & Business Development

Customer Service

United States

Canada

Mexico

Remote

Seattle, WA, USA

At Freightmate, we deliver AI-powered software and services to help freight forwarders automate tedious, error-prone tasks, freeing teams to focus on sales and customer service.

Our first offering, Docmate, enables zero-touch document workflows by digitizing, classifying, validating shipping documents, and integrating key data directly into existing systems. The impact? Save up to 2 hours of manual effort per shipment, cut document processing costs by up to 95%, and process documents in seconds, not hours or days.

And this is just the beginning. We’re building the future: a fully autonomous Freight Management System (FMS) designed to power entire operations and unlock the potential for zero-touch shipments.

Bellevue, WA, USA

Bel-Red, Bellevue, WA, USA

freightmate Ai

Customer Success Lead

FUSE

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