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Portfolio Careers

Solutions Engineer

Quindar

Quindar

Multiple locations
Posted on Wednesday, May 1, 2024

Quindar

The platform to monitor and automate satellite operations

Solutions Engineer

$110K - $145K
Location
Seattle, WA, US / Washington, DC, US / San Francisco, CA, US / Denver, CO, US / Los Angeles, CA, US / Remote (US)
Job Type
Full-time
Experience
3+ years
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Matt Regan
Founder

About the role

What You’ll Be Doing

  • Architecting Solutions: Design and architect integrations for both new and existing customers, ensuring that our product is tailored to meet their technical and business needs.
  • Project Management: Manage and oversee the implementation of customized solutions to ensure timely delivery and customer satisfaction.
  • Customer Collaboration: Provide technical guidance and support to customers during the implementation process and assist in developing and maintaining technical documentation and training materials for customers.
  • Team Coordination: Align customer timelines and requirements with internal engineering teams to ensure smooth project progression and resource availability.
  • Feedback and Optimization: Act as a liaison between the customer and software development teams to address technical issues and enhance the product based on customer feedback.

Tech Skills

  • Integration Technologies: Proficient in integration platforms and APIs, with a strong understanding of RESTful services and middleware.
  • Programming Languages: Knowledge of Python is highly advantageous.
  • Systems Engineering: Familiarity with both cloud and on-premises infrastructure.
  • Tools and Platforms: Experience with project management software (e.g., Jira, Asana).

Soft Skills

  • Communication: Excellent verbal and written communication skills, able to explain complex technical details clearly and concisely to a non-technical audience.
  • Problem Solving: Strong analytical and problem-solving skills, with a capability to handle high-pressure situations.
  • Leadership: Demonstrated leadership skills in managing cross-functional teams and projects.
  • Customer Focus: Strong customer service orientation, with a proven track record of exceeding customer expectations.
  • Adaptability: Ability to adapt to rapidly changing environments and to balance multiple projects simultaneously.

Background Qualifications

  • Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Experience: Minimum of 3-5 years of experience in a solutions engineering, software engineering, technical program management, or similar role, with proven experience customer-facing activities.
  • Industry Knowledge: Experience in the aerospace, SaaS, or related industries is highly desirable. Understanding of compliance requirements for commercial and U.S. government projects is a plus.
  • Certifications: Certifications in project management (e.g., PMP, PRINCE2) or relevant technical certifications are advantageous.

Why you'll love working at Quindar

  • We are a remote-first workplace and value results over where you work from. If you want to work at a WeWork we will make that happen! If not, we provide work from home benefits so you always have a nice place to work, speedy internet, and of course coffee/tea!
  • We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow most US federal government holidays.
  • Mental health is just as important as physical so we provide quarterly health & wellness benefits.
  • Comprehensive health insurance for you and your family with 100% coverage for employees.
  • We encourage employees to save for retirement and provide 4% 401(k) matching.
  • Each quarter we have a 4-day company offsite. Previous locations include San Francisco, Nashville, Denver, Santa Fe, New Orleans, and San Diego.
  • Our culture and company is evolving. You will be key in creating the next major or minor version!

About the interview

Screening Call (30m) The Hiring Manager will walk through your experience, the role, and make sure we are in alignment with the expectations (75% Behavioral, 25% Technical).

First Round (45 min) Interview with the Hiring Manager and Head of Engineering (25% Behavioral, 75% Technical). These are the folks you will daily with on programatic execution and high level product architecture.

Second Round (45 min) Interview with the Head of Product and the Engineering Manager (25% Behavioral, 75% Technical). These are the folks you with to bring back product insights and to understand resources required when proposing a solution.

Reference Check The Hiring Manager will ask for 2 references within the last 5 years. These can be former managers or colleagues.

Offer The hiring manager will reach out with a verbal offer and a formal offer within 24 hours of notification.

Reverse Reference Check We will coordinate a time for you to meet 1:1 with a recent new hire to ask questions about working at Quindar.

About Quindar

Have you seen Apollo 13, The Martian, or Armageddon and recall all of the NASA engineers in a room with a bunch of monitors? Quindar is digitizing that away. Satellites are flying servers in space and we are revolutionizing the future of spacecraft operations by building the DataDog for space.

Our team has worked at SpaceX, OneWeb, Lockheed Martin, Iridium, Boeing, AWS, and RedHat. We've operated dozens of satellites, worked on broadband and earth observation constellations, and serviced commercial and government users. We are using lessons learned from our previous aerospace and startup experiences to revolutionize the space industry and enable access to space without being an expert.