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Portfolio Careers

Partner Account Manager

WellSaid Labs

WellSaid Labs

Sales & Business Development
Seattle, WA, USA
Posted on Monday, June 3, 2024

Who We Are: WellSaid Labs

We’re creating Voice for everyone.

At WellSaid Labs, we enable creatives around the globe by putting high-tech, human parity technology into their hands, giving them the ability to add voice-over to any project and iterate with ease. Creative teams use WellSaid Lab’s Voice Studio to create compelling employee training, design unique digital experiences, and narrate audiobooks. We believe deeply in AI for Good, and that technology should be empowering, engaging, and fair to all people

Who You Are:

The Partner Account Manager will be responsible for managing and growing relationships with our strategic partners. This role involves working closely with partners and customers to drive utilization of our platform, joint sales, develop co-marketing strategies, and ensure mutual success. The ideal candidate will have a strong background in SaaS, excellent relationship-building skills, and a deep understanding of the AI landscape.

How You’ll Contribute:

  • Own a book of business: Responsible for key partner and customer book of business, with a target of growing it 20-40% Year over year.
  • Work with customer success to retain high net revenue retention.
  • Partner Relationship Management: Develop and maintain strong, long-term relationships with key partners. Act as the primary point of contact and advocate for partner needs within the company. Help identify opportunities for growth and innovation.
  • Sales Collaboration: Work closely with the sales team to identify joint sales opportunities, develop co-selling strategies, and drive revenue growth through partner channels.
  • Onboarding & Training: Lead the onboarding process for new partners, ensuring they have the necessary resources, training, and support to effectively sell and implement our AI solutions.
  • Marketing Coordination: Collaborate with the marketing team to create and execute joint marketing campaigns, including webinars, events, and content marketing initiatives.
  • Performance Tracking: Monitor and analyze partner performance metrics, providing regular reports to senior management and identifying areas for improvement.
  • Product Advocacy: Stay up-to-date with our AI products and solutions, providing feedback from partners to the product development team to help shape future offerings.
  • Contract Negotiation: Assist in the negotiation of partner agreements, ensuring mutually beneficial terms and compliance with company policies.
  • Market Research: Conduct market research to identify potential new partners and opportunities for expanding our partner ecosystem.

What We’re Looking For

You also have some combination of the following:

  • Experience: Minimum of 5 years of experience in partner management, account management, or business development within the SaaS industry.
  • Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field. An MBA or relevant certification is a plus.
  • Technical Knowledge: Strong understanding of AI technologies and SaaS business models. Ability to articulate complex technical concepts to non-technical audiences.
  • Skills: Excellent communication, negotiation, and interpersonal skills. Proven ability to manage multiple projects and meet deadlines.
  • Travel: Willingness to travel as required to meet with partners and attend industry events.

To join our team you also:

  • Must be a U.S. Citizen or Permanent Resident
  • Must pass a pre-employment background check
  • Live in the Seattle area

What We Offer

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. Our team is fully distributed throughout the U.S., and we support flexible schedules - work where and when you work best. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

Compensation and Benefits

As a startup, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices.

The starting salary for this role is $100,000 with an annual OTE of $180,000. This represents the target offer range given the scope and experience expectations for this role.

In hiring, we are generally open to a range of experiences and levels, and recognize that as a candidate you may be less experienced or more senior than this job description as posted. If that's the case, an updated salary range will be shared with you if you move forward in our hiring process.

As a WSL team member, once you are hired, the salary range for your role expands to ensure you are able to receive performance-based raises and grow in your role.

Other perks and benefits:

  • Competitive equity package
  • Full medical, dental, and vision insurance
  • Matching 401(k) plan
  • Generous paid time off policy
  • Parental leave
  • Learning & development stipend
  • Home office stipend

What to Expect From Us

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team.

During the interview stage, you can expect:

  • An initial “phone” screen with the hiring manager (45 minutes); if there’s a match we’ll schedule an interview loop with the team.
  • An Interview loop with 3-4 interviews (1 hour each) with the team members you will be potentially working with

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel set up for success in our process.