Who We Are: WellSaid Labs

WellSaid Labs is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

How You'll Contribute:

• Securing business relations: Meet and exceed bookings targets through the direct management and execution of the WellSaid sales process in coordination with the leads.
• Self-generate leads by contacting prospective clients via telephone, cold emails and social-networking.
• Meet with prospective leads to identify content production and digital creative needs, including but not limited to: organizational goals, project timelines and usage.
• Design, develop, and deliver sales proposals and presentations on product benefits to leads.
• Develop relations between company and clients, following up on details to ensure quick response to identified problems or needs.
• Negotiate contracts and close agreements using professional relationships and metrics
• Operations management: Support the sales cycle from demand qualification to close via operational management systems.
• Create and maintain all sales databases (i.e., HubSpot, etc.) necessary to report sales activity and customer information.
• Manage calendar bookings for prospective leads.
• Analyze utilization metrics to generate targeted proposals.
• Actively and consistently support all efforts to simplify and enhance the customer experience via communication channels.
• Finalize purchase details of orders and deliveries.
• New customer acquisition: Collaborate with different members of the WellSaid team to execute on the strategic adoption plans for potential clients.
• Discuss and action the appropriate method of AI delivery depending on intended use case and client need.
• Expand current client accounts: Identify customer needs and collaborate with WellSaid team to ensure customer success with special emphasis on upgrade and renewal for existing clients.
• Maintain client relations to build excellent reputation for service and produce repeat business.
• Increase accounts revenue and identify fresh business opportunities within existing contracts, adhering to given budget structure.
• Accurately handoff contract to Customer Success team, portraying appropriate roles in business relations moving forward.
• Provide sales recommendations based on customer’s organizational goals, project timelines and usage.
• Conduct sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
• Consult with clients on business issues and research design, identifying innovative opportunities for product implementation.
• Develop and implement sales plans for customer accounts.
• Communicate, organize, and escalate issues appropriately, including: billing, legal, security, onboarding, and technical inquiries.
• Attends all sales meetings and training sessions as required by management.
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company.
• Understand general “mid-market and above” procurement processes and communicate with appropriate divisions in a timely manner to drive vendor partnerships.
• Report directly to the VP of Sales, or Sales Manager.
• Frequent daily communication via organization-designated channels to ensure the smooth operation of the sales process.
• Bi-weekly meeting attendance to discuss roles within the organization, direction for internal growth and alignment with personal goals.

What We’re Looking For:

• 3+ years of sales experience to small to medium business accounts in the UK & Germany
• Bonus: Able to speak fluent German
• Sales experience and curiosity and passion for software
• Excellent communication skills both with customers and within an organization
• Strong track record of navigating within enterprise organizations
• Ability to develop senior-level relationships quickly and effectively

To join our team, you also:

• Must pass a pre-employment background check
  
  

What We Offer:

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

Other perks and benefits:

• Competitive salary and stock options
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous vacation policy/paid time off
• Parental leave
• Learning & development stipend

As a startup, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The hiring salary for this role is $80,000 base, $160k OTE and represents the target offer range given the scope and experience expectations for this role.

What to Expect From Us:

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team.

During the interview stage, you can expect:

• An ‘intro’ call with our recruiting team (25-30 minutes)
• An interview with the hiring manager (30-45 minutes); if there’s a match we’ll schedule an interview loop with the team.
• A customer call exercise
• An Interview loop with 2-3 interviews (1 hour each) with the team members you will be potentially working with