Portfolio Careers

Senior Technical Writer



Marketing & Communications, IT
Posted on Wednesday, October 18, 2023

Role Description:

  • Maintain information architecture and up-to-date product documentation.
  • Create and manage high-quality product documentation that meets applicable


  • Create tutorials to help end-users and standard presentations on the new features to

help internal teams

  • Collaborate and support customer-facing teams in customer-specific documentation

based on the requirements.

  • Analyze existing and potential content, focusing on reuse and single-sourcing


Required Skills:

  • Education: Bachelor's Degree in the technical / communication field OR equivalent work


  • 3+ years of proven working experience in technical writing of software documentation
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Ability to deliver high-quality documentation paying attention to detail
  • Proven experience managing content projects, including coordinating with other teams

Culture & Benefits:

●       Flexible in Office timings

●       Wellness Coverage

●       Work-Life Balance

●       An incredible team of smart and supportive people

●       Opportunity to wear multiple hats and juggle multiple roles

●       Be rewarded with a very competitive package

●       Plenty of opportunities to learn. We have a strong and diverse training program

●       We may ask a lot of you, but we promise the effort will be rewarded

About Zuper Inc:

Zuper (https://zuper.co) is a modern operating system for Field and Remote workforce

management. An all-in-one productivity suite for organizations to manage field and remote

workforce in the most efficient manner and transform the customer experience, Zuper is the

preferred field services platform for fast growing organizations across the globe and an

emerging market leader in North America like IKEA, Vodafone, SailInternet, etc,. Customers

using Zuper execute around 10 Million Jobs and process over $20M in payments annually.

Zuper has raised a total of $21M in funding with marquee investors including Sequoia Capital,

FUSE Ventures, HubSpot Ventures, and Prime Venture Partners.