Portfolio Careers

Senior IT Infra Manager



Posted on Monday, July 8, 2024

Location: OMR, Chennai

We are looking for a highly motivated Senior IT Infra Manager to develop and implement a comprehensive information security strategy for Zuper. You will also ensure that the IT security system adheres to regulatory requirements and analyze threats to the computer system in real time.

What you will do:

  • Set the vision, strategy, and roadmaps for our Security and IT programs.
  • Lead and scale diverse technical teams to execute on the roadmap.
  • Collaborate with senior Engineering, Product, Legal Compliance, and other functional leaders to get buy-in into the strategy and roadmap.
  • Develop an effective strategy to assess and mitigate risk, manage incidents, maintain continuity of operations, and safeguard the company.
  • Prepare and report on our information security posture and status to Senior Management and the Board.
  • Actively mentor current and future leaders and individual contributors in your group through effective 1:1s, thoughtful feedback, career growth planning, and performance reviews.
  • Own compensation, team design, hiring, and retention plans for your group in alignment with company-wide policies.
  • Drive and influence software and infrastructure security across the organization.


  • 10+ years of experience in Information/Cybersecurity in a public or large private technology company with a global customer base and hands-on experience building diverse teams while promoting an inclusive organization.
  • A demonstrated knowledge of information security standard frameworks, such as ISO 27001, SOC, GDPR, HIPAA, etc.
  • A strong understanding of Cloud Security Mode and key principles, such as CSPs Shared Responsibility Models, Security and Infrastructure as Code, Preventive/Reactive Guardrails, Containerization, Server-less Computing, Continuous monitoring/drift detection, and the importance of end-to-end automation
  • Strong exposure to working with Global teams worldwide
  • Strong interpersonal and communication skills with the ability to influence at all levels of the organization, while being able to simplify complex topics for understanding and critical decision-making by Executive Management and the Board
  • Ability to understand not only emerging industry trends as far as cyber security is concerned but also the landscape of emerging threats, making appropriate adjustments within the cybersecurity program.

Culture and Benefits:

  • Work-Life Synergy: Discover the perfect equilibrium between work and life, supported by our culture.
  • Dynamic Team: Join an exceptional team of brilliant and encouraging individuals who amplify your potential.
  • Flexible hours: Enjoy the freedom to tailor your office hours to maximize productivity.
  • Wellness Empowerment: Access insurance benefits to support your well-being.
  • Cross-functional: Embrace diverse responsibilities and explore multiple roles.
  • Learning Playground: Engage in a rich training program with ample growth opportunities.
  • Competitive Rewards: Your hard work translates into an attractive compensation package that recognizes your value.
  • Effort Meets Recognition: While we may challenge you, rest assured, that your dedication will be richly acknowledged.

About Zuper:

Zuper is the most flexible and customizable field service management platform for Field and Remote workforce management. Zuper provides industry-leading integration capabilities and is suitable for use in an on-demand work environment. Built for a global audience and available in 10 languages, Zuper allows you to manage your workforce remotely from any part of the globe. Offering best-in-class integrations with easy-to-deploy, no-code applications providing cost-effective service.

Zuper’s is aimed at emerging as the preferred field service management solution globally. We are already the choice for emerging market leaders in North America like IKEA, Vodafone, Sail Internet, and more. Zuper’s customers around the world want to offer good service to their customers, and that is what we offer. A testament to this is our existing customers, who execute around 10 million jobs and process over $20M in payments annually.

It's not just our customers who speak for us; our marquee investors, including Sequoia Capital, FUSE Ventures, HubSpot Ventures, and Prime Venture Partners, have invested in Zuper and helped us raise $21M in funding.

Headquartered in sunny Seattle, USA, we also have a dedicated team based in Chennai. Zuper has consistently earned the G2 high-performer rating, and we are a great place to work, don’t take our word for it; we are officially certified as “A Great Place to Work”.

So what are you waiting for? Come aboard and be a part of our friendly, committed, efficient, customer-obsessed team of Zuperheroes.