At Zuper, we’re reshaping field service management with AI-powered intelligence and world-class product thinking. Our mission is simple: build software that feels effortless, anticipates user needs, and empowers the teams who keep the world running.

We’re looking for a Senior Product Designer who thrives at the intersection of complexity and clarity, someone who enjoys solving deep product challenges and shaping systems that scale globally.

🌍 Why This Role Matters

Field teams do the heavy lifting behind every industry, roofing, HVAC, solar, telecom, and more. Yet most of their software feels outdated, slow, and unintuitive.

We're changing that.

You'll craft the experiences that dispatchers, schedulers, and back-office operators rely on every single day, experiences that feel modern, intelligent, and deeply human.

🎨 What You’ll Own

Design workflows that feel effortless

You’ll reimagine end-to-end back-office journeys, transforming complex operational tasks into intuitive, AI-assisted flows that reduce friction and increase clarity.

Turn insights into direction

You’ll immerse yourself in user conversations, field calls, and product analytics — translating observations into actionable design decisions.

Prototype with precision

You’ll bring ideas to life through high-fidelity prototypes, motion cues, and interaction patterns that help stakeholders “feel” the future before it’s built.

Collaborate like a product partner

You’ll work alongside PMs and engineers to shape solutions, align on feasibility, and ensure execution matches the vision.

Raise the design bar

You’ll mentor designers, contribute to our design system, and push forward an AI-first design culture.

⚡ What Makes This Role Stand Out

AI isn’t an afterthought here — it’s the foundation. You’ll redesign workflows to take full advantage of intelligence, automation, and contextual suggestions.

You’ll influence the entire product ecosystem — web, mobile, field workflows, and AI modules.

You’ll experience true ownership. From research and concepting to delivery and refinement, you’ll lead the entire design lifecycle.

You’ll be part of a small, ambitious, multidisciplinary team where your ideas directly shape the roadmap and the design culture.

This is enterprise design with purpose: solving real problems for real teams in the real world.

🛠️ What You Bring

5+ years of experience designing SaaS or complex web applications

A portfolio showcasing thoughtful problem-solving, clear process, and strong visual/UI craft

Mastery of Figma, prototyping techniques, and system-level design

Curiosity and understanding of AI-driven UX, intent-based interfaces, and automation-friendly patterns

Strong communication, collaboration, and storytelling skills

You think in systems.

You design with clarity.

You bring structure wherever you go.

🚀 Why You’ll Love Working at Zuper

Your work will shape tools used daily by thousands of field teams worldwide

You’ll help define how AI transforms operations across an entire industry

You’ll join a fast-moving product org where design has a powerful, respected voice

You’ll be part of one of Chennai’s most exciting design teams — small, ambitious, and impact-driven

Most importantly:

You’ll design products that directly empower the people who keep the world functioning.

Culture & Benefits

Zuper is the most flexible and customizable field service management platform for Field and Remote workforce management. Zuper provides industry-leading integration capabilities and is suitable for use in an on-demand work environment. Built for a global audience and available in 10 languages, Zuper allows you to manage your workforce remotely from any part of the globe. Offering best-in-class integrations with easy-to-deploy, no-code applications providing cost-effective service.

Zuper’s is aimed at emerging as the preferred field service management solution globally. We are already the choice for emerging market leaders in North America like IKEA, Vodafone, Sail Internet and more. Zuper’s customers around the world want to offer good service to their customers, and that is what we offer. A testament to this is our existing customers, who execute around 10 million jobs and process over $20M in payments annually.

It's not just our customers who speak for us; our marquee investors, including Sequoia Capital, FUSE Ventures, HubSpot Ventures, and Prime Venture Partners, have invested in Zuper and helped us raise $21M in funding. Headquartered in sunny Seattle, USA, we also have a dedicated team based in Chennai. Zuper has consistently earned the G2 high-performer rating and we are a great place to work, don’t take our word for it; we are officially certified as “A Great Place to Work”.So what are you waiting for? Come aboard and be a part of our friendly, committed, efficient, customer-obsessed team of Zuperheroes.