Sales Manager, Operto ONE

Location: Vancouver / Hybrid, Monday, Tuesday, Thursday on-site.
Type: Full-Time, Permanent
Department: Sales & Marketing

About Operto

Operto Guest Technologies is a fast-growing SaaS platform transforming the guest experience through automation, and guest engagement. We’re a startup at heart – scrappy, ambitious, and building something meaningful in an industry ready for disruption. We’re looking for a Sales Manager focused on our new ONE product who is fired up to sell, ready to lead, and excited to grow into a sales leadership role.

Operto ONE is our new agentic platform designed to power both front-of-house and back-of-house property operations through thoughtfully built agentic features and services, enabling teams to work more efficiently, respond faster, and deliver exceptional guest experiences at scale.

This is a hands-on leadership position ideal for a sales leader who still loves being in the field while developing strong people leadership and operational discipline.

Role Summary:

As a Sales Manager for Operto ONE, you will initially operate as an individual contributor while laying the foundation for a scalable sales organization. You will own the pipeline, close deals, build processes, and establish the standards that future SDRs and AEs will follow. As revenue scales, the goal is to transition naturally into a people-leadership role, hiring and managing the sales team.

This is a high-impact, high-visibility role that will shape the company’s GTM engine during a critical period of growth and transformation.

Role Responsibilities

Sales Execution (Immediate Focus)

• Build and manage the full sales funnel, forecast performance, and implement systems for transparency and accountability.

• Build and manage a strong pipeline in alignment with quarterly revenue goals

• Run high-quality demos, negotiations, and deal cycles

• Partner with Marketing and Product to refine messaging and positioning

• Represent Operto ONE with confidence, energy, and credibility

Sales Operations & Process

• Own CRM hygiene and pipeline accuracy

• Develop repeatable sales processes, playbooks, and scripts

• Track conversion metrics and optimize performance

• Forecast revenue and provide leadership visibility into pipeline health

• Continuously improve sales efficiency in a startup environment

Team Leadership & Coaching (As we scale)

• Coach and mentor SDRs and AEs to improve performance and consistency

• Conduct weekly 1:1s, pipeline reviews, and deal coaching

• Set clear performance expectations and hold the team accountable

• Help onboard and ramp new go to market resources
  Build a culture of energy, ownership, and healthy competition

What We’re Looking For

You are:

• Fired up to sell and naturally competitive

• A strong closer who can also coach others

• Comfortable in ambiguity and startup environments

• Motivated to grow into a sales leader role

You have:

• 3–5 years in SaaS sales

• Prior experience mentoring SDRs or AEs

• Proven ability to hit or exceed quota

• Strong communication and objection-handling skills

• CRM fluency and pipeline management discipline

• A growth mindset and leadership ambition

Success Looks Like:

• A predictable, growing pipeline

• Consistent revenue performance

• A documented and repeatable sales process

• A growing team under your leadership within 12–18 months

Why You Will Love Working At Operto:

• Comprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!

• Paid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.

• Competitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.

• Dynamic & Supportive Team: Join a high-achieving, collaborative team that supports growth, and celebrates success together.

• Hybrid Work: Enjoy the flexibility of hybrid work opportunities, while staying connected with our team.

• Winter Break: We have a reduced working schedule from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.

• We’re champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported.

• Salary Range: Pay Rate: This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to job-related skills, experience and relevant training or education, business and organizational needs. CAD: $170,000 OTE annually